Two-Factor Authentication is an extra layer of security for your Simplicate account. It is designed to ensure that you are the only person who can access your account.
Setting up Two-Factor Authentication
In My Profile (accessible by clicking your photo or initials in the top right corner), Two-Factor Authentication is one of the tabs. Through this tab, you can enable this additional layer of security for your account.
After enabling two-factor authentication, there are three more steps to prepare your mobile device to be used as an additional verification method.
Finally, click Activate and Two-Factor Authentication is set up!
Disabling Two-Factor Authentication for users in your Simplicate environment
If you have access to the account settings within Simplicate, it is possible to disable 2FA for your colleague. You can do this by navigating to Settings > Users, User Groups and Permissions. Click on the relevant user and then click 'Deactivate'.
If you have a new device that has not yet been verified and you are therefore unable to log in with Two-Factor Authentication, this can be resolved by asking a colleague to disable 2FA. This can be done by following the steps above.
When you use 2FA, you will need to enter your 2FA token every time you log in with your email address and password. If you want to switch from one computer to another device, you will have to enter the code again. This fully utilizes the extra security that 2FA provides.