About Peppol
Peppol (Pan-European Public Procurement OnLine) is a network designed for the secure exchange of business documents, such as electronic invoices, within Europe. Since 2017, it has been mandatory for new suppliers to the Dutch government to use this network. It offers many benefits, including invoice delivery assurance, protection against phantom invoices, and faster invoice processing. Businesses and governments identify each other on this network using unique Peppol IDs. These Peppol IDs are based on fixed data that identify a company or organization. In the Netherlands, this could be the Chamber of Commerce (KvK) number, VAT number, IBAN, or OIN number.
Activate Peppol
The Peppol integration is activated per company profile. To apply for the integration, go to the Settings > Add-ons and Integrations > Peppol Integration.
We will then apply for a Peppol ID for your company if one is not already available. This Peppol ID can only be used for sending invoices. Peppol IDs that we request are not shown in the Peppol directory.
Once the integration is enabled, you can check if there is an active Peppol connection per company profile in the environment settings.
Use Peppol ID per CRM relation
For each company, you configure invoice delivery under CRM > Companies > Invoices. Then, enter the Peppol ID of the customer. Simplicate will automatically look up the customer for you in the Peppol directory. Suggestions are based on the available OIN number, KvK number, VAT number, or IBAN number. To set up Peppol as a payment method for a customer, it is mandatory to fill in the IBAN number for that customer.
Once you have entered the Peppol ID, you will always see the name of the organization linked to this Peppol ID for confirmation. This way, you can quickly verify whether the correct Peppol ID has been entered.
Manually entering a Peppol ID
You also have the option to manually enter a Peppol ID. After saving, you will see the name of the organization that corresponds to the entered Peppol ID.
Sending an invoice via Peppol
When the delivery method for a relationship is set to Peppol, the invoice will be sent through the Peppol network by default. You still have the option to send the invoice in another way.
After sending, you will see a timeline message showing the Peppol ID to which the invoice was sent, as well as the UBL and PDF versions of the invoice. This PDF is also attached to the UBL.
Sending attachments via Peppol
In certain cases, debtors require specific attachments, such as a confirmed timesheet, with invoices. By adding this attachment to invoices sent via Peppol, you meet the requirements of these debtors, and your invoices will be paid faster.
Status updates
An important advantage of e-invoicing is that you can receive status updates. For example, you can know when the debtor has received and processed the invoice. After sending the invoice, you will see these updates on the invoice's timeline.
The statuses "Created" and "Send Success" are always shown when an invoice is successfully sent. Note: For other statuses, the recipient's accounting system must support these updates. Unfortunately, not every system does this, so you may not see these statuses.
Statussen
Created
Send Success
Acknowledge
InProcess
UnderQuery
Rejected
Accepted
Fully paid
Notification for invoices not sent via Peppol
You can set up automatic notifications when an invoice has not been sent via Peppol. Easily configure this notification under Settings > Notifications. This way, you don't need to manually check whether an invoice has actually been sent.
Costs
Using the Peppol integration is free for customers with the Ultimate Efficiency subscription. Additionally, the Peppol integration is available as a paid add-on for customers with a Professional subscription. The cost of the add-on for a Professional subscription is €10/month with monthly invoicing or €100/year with annual invoicing.
Fair-use policy
Under the fair-use policy applicable to the Peppol integration, each environment can send up to 100 invoices per month via Peppol.
Functionel limitation
The Peppol integration does not support G-accounts. If an invoice needs to be partially paid via a G-account, it cannot be sent via Peppol.