Frequently Asked Questions
A collection of frequently asked questions (FAQs).
By Lennard and 3 others4 authors9 articles
- Logging in to Simplicate/resetting your passwordHaving trouble logging in or forgot your password? Follow the steps in this article.
- Security of SimplicateMore information about the measures Simplicate takes to protect your data.
- GDPR / AVGGeneral information on how Simplicate helps you comply with the GDPR / AVG
- Cancelling Your License with SimplicateIf you’ve decided to cancel your license with Simplicate, follow these steps to terminate your contract.
- Can I retrieve all my data from Simplicate when I decide to cancel my subscription?When you decide to cancel, you can retrieve the data from Simplicate in two ways: via an Excel export and via the API.
- Why can't I find a company by searching with the Chamber of Commerce number?Simplicate uses the 'Open KVK' register. This database is updated once a month.
- Why can't I delete my registered hours?Deleting hours is only possible if certain criteria are met. Thanks to this article, you'll be back on track quickly.
- What should you keep in mind when changing your organization's name?This article provides a overview of everything you need to consider when your organization goes through a name change.
- Downgrading Your License: What Happens to Your DataDowngrading your License