Frequently Asked Questions
A collection of frequently asked questions (FAQs).
Logging in to Simplicate/resetting your passwordHaving trouble logging in or forgot your password? Follow the steps in this article.
Can I retrieve all my data from Simplicate when I decide to cancel my subscription?When you decide to cancel, you can retrieve the data from Simplicate in two ways: via an Excel export and via the API.
Why can't I find a company by searching with the Chamber of Commerce number?Simplicate uses the 'Open KVK' register. This database is updated once a month.
Why can't I delete my registered hours?Deleting hours is only possible if certain criteria are met. Thanks to this article, you'll be back on track quickly.
What should you keep in mind when changing your organization's name?This article provides a overview of everything you need to consider when your organization goes through a name change.
Downgrading Your License: What Happens to Your DataDowngrading your License